Restaurant brands aren’t built in boardrooms—they’re built by the people who serve your guests. Learn how pre-hire personality assessments can improve job performance.

What makes a great salesperson? A meta-analysis by Vinchur et al. (1998) reveals the best predictors of sales success—cognitive ability, personality traits, and structured assessments.

Top-performing restaurant chains like Chick-fil-A, Raising Cane’s, and In-N-Out Burger outperform competitors through strategic talent management and exceptional customer service.

Norman Brinker revolutionized talent management in the restaurant industry. Learn how his people-first approach continues to shape restaurant success today.

What can baseball's data revolution teach HR about predictive hiring? This blog compares analytics in sports to employee assessment, highlighting how tools boost hiring success.

Learn how personality traits impact job performance, employee retention, and culture fit in restaurants. Discover practical tips for using personality assessments to hire, retain, and develop.

Discover how General Mental Ability (GMA) predicts performance in entry-level service roles. Learn how combining cognitive assessments with personality evaluations improves hiring and training.

With customer satisfaction directly tied to employee behavior and performance, hiring decisions play a critical role in operational success. But what makes a top-performing hospitality employee?